Support & Legal

We collect information to provide a seamless, intuitive, and personalized experience within our marketplace. The types of data we collect include:

• Personal Data: Information you provide directly, such as your name, email address, phone number, and physical address when creating an account or placing an ad.
• Usage Data: Automated information regarding your interaction with our platform, including IP addresses, browser types, and navigation paths.
• Third-Party Information: Data received from trusted partners to verify identity or process high-value transactions securely.

Your information is utilized exclusively to enhance your experience and secure your interactions on Gullfriend. We use your data to:

• Facilitate the creation of listings and managing user accounts securely.
• Process transactions and communicate important administrative announcements.
• Deliver personalized marketing communications, subject to your explicit consent.
• Detect, prevent, and address technical issues or fraudulent activities to protect our community.

We do not sell your personal data. We only share your information under the following circumstances:

• Service Providers: We engage trusted third-party companies to facilitate our services (e.g., payment processing, identity verification), who are strictly bound by confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, regulation, or a valid legal request from authorities.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred, subject to prior notice.

We employ industry-standard, robust security protocols to protect your data. This includes encryption of data in transit and at rest, regular security audits, and strict access controls. While we strive to use commercially acceptable means to protect your Personal Data, we acknowledge that no method of transmission over the Internet is 100% secure.

In accordance with global privacy standards, you hold specific rights regarding your personal information:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Deletion: You may request the erasure of your personal data, subject to legal retention requirements.

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

If you have any questions about this Privacy Policy, please contact our dedicated Privacy Officer.

Email: support@gulffriend.com